Cruise Planners Franchise in 2024: Costs, Fee & FDD

Explore the investment potential of Cruise Planners, the largest home-based travel franchise in the U.S. Learn about costs, fees, and financial expectations, and discover whether this franchise aligns with your entrepreneurial goals.

Last updated 17 Oct 2024 Time 13 min read
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Cruise Planners is a well-established franchise that has carved out a significant niche in the travel industry. Founded in 1994 by Michelle Fee, who had a vision to create a business model that empowered travel enthusiasts to run their own travel agency from home, Cruise Planners has grown into a powerhouse. It stands out as one of the largest travel agent networks in the U.S. and has consistently been recognized for its excellence in franchising. Michelle’s leadership and industry insights have positioned Cruise Planners as a leader in the travel franchise world.

The core offering of Cruise Planners revolves around selling cruise vacations, but the franchise has expanded its services to include land tours, all-inclusive resorts, and various travel-related products. This allows franchisees to cater to a diverse clientele, from luxury travelers to family vacationers and corporate clients. The franchise’s target market includes middle to upper-income individuals and families who value personalized travel planning and are looking for both relaxation and adventure. The ability to offer a wide range of travel options makes Cruise Planners appealing to a broad customer base.

As of now, Cruise Planners boasts an impressive scale, with over 2,500 franchisees operating across the United States. While primarily based in the U.S., the franchise has a global reach thanks to its affiliations with major travel providers. This vast network allows Cruise Planners to serve thousands of clients daily, providing tailored travel experiences that meet the unique needs of each customer. The franchise’s size and scope give it significant buying power, which translates into competitive pricing and exclusive deals for its customers.

Cruise Planners offers robust support to its franchisees, including a comprehensive training program that covers everything from booking systems to marketing strategies. New franchisees participate in a six-day training program called “Star University,” which is designed to get them up to speed quickly. Beyond initial training, Cruise Planners provides ongoing support through marketing tools, technology platforms, and a dedicated business development coach to help franchisees grow their business. The franchise also places a strong emphasis on technology, providing tools that allow franchisees to manage their businesses efficiently from anywhere.

Cruise Planners Franchise Insights

  1. Cruise Planners is the largest home-based travel franchise in the U.S., with over 2,500 franchisees, offering a proven model for those looking to enter the travel industry.
  2. Consistently ranked as the #1 travel franchise by Entrepreneur magazine, Cruise Planners has a strong reputation that enhances franchisees’ credibility and trust with clients.
  3. The franchise requires a relatively low initial investment, typically ranging from $2,000 to $20,000, making it accessible to a wide range of entrepreneurs.
  4. As a home-based franchise, Cruise Planners offers flexibility in work hours and location, making it an attractive option for those seeking work-life balance.

Cruise Planners Franchise Key indicators

Unit Growth YOY (%)

8%

vs industry 2%


Total U.S. Franchised Units

2,796


3-Year Failure Rate

35%

vs industry 6%


Total Investment

$2K-$20K

How much does it cost to open a Cruise Planners franchise?

Understanding the potential investment size and capital requirements is crucial when considering opening a Cruise Planners franchise. These financial commitments, including initial franchise fees, equipment costs, and ongoing operational expenses, impact the feasibility and profitability of the venture. Thoroughly evaluating these factors ensures that potential franchisees are prepared for the financial responsibilities and can make informed decisions about their ability to sustain and grow the business, ultimately contributing to long-term success.

Min & Max Investment

Opening a Cruise Planners franchise involves several key costs, which are outlined in Item 7 of the Franchise Disclosure Document (FDD). You can see a breakdown of the costs to open a Cruise Planners below from the most recent Item 7 below:

Type of Expenditure  Minimum Investment  Maximum Investment 
Initial Franchise Fee  $695  $10,995 
Office Equipment, Furniture, and Fixtures  $50  $2,200 
Start-Up Marketing  $500  $1,500 
Administrative Service Fee - 3 Months  $0  $210 
Professional Fees  $100  $500 
E&O Insurance  $0  $180 
Annual Access Fee  $0  $85 
Initial Training Program Fees  $0  $695 
Initial Training Program Expenses  $100  $450 
Licenses and Permits  $150  $650 
Miscellaneous Opening Costs  $100  $500 
Additional Funds - 3 Months  $250  $2,500 
Total Estimated Initial Investment  $1,945  $20,465 

Item 7 in the Franchise Disclosure Document (FDD) is the “Estimated Initial Investment” section. It outlines the total costs a franchisee can expect to incur when starting a franchise, including the initial franchise fee, equipment, inventory, real estate, and other startup expenses. This section is crucial because it provides potential franchisees with a detailed understanding of the financial commitment required, helping them assess affordability and plan their investment strategy effectively.

Required Capital

To open a Cruise Planners franchise, the required capital involves a relatively low initial investment, and there are also considerations for liquid assets and net worth. Let’s take a closer look below:

  • Initial Investment The total estimated initial investment for a Cruise Planners franchise ranges from $2,000 to $20,000. This includes the franchise fee, technology package, and initial marketing costs. The wide range in costs depends on the package and level of service the franchisee opts for. Assuming that you will finance your franchise investment, you should plan to have 20% of the total investment amount in the form of equity (cash) for the investment. This makes Cruise Planners one of the most affordable franchises available on the market.
  • Liquid Assets Requirement While Cruise Planners doesn’t have a strict liquid assets requirement, it’s advisable for franchisees to have sufficient funds to cover the initial investment and any additional marketing or business expenses that may arise in the early stages. This could be estimated at around $10,000 to $20,000 based on the franchise model.
  • Net Worth Requirement Cruise Planners does not specify a particular net worth requirement. However, as a home-based business with a low initial investment, it is accessible to individuals with a more modest net worth compared to other franchises in the travel and hospitality industry. Having a net worth that covers the initial investment and allows for business growth is recommended.

These figures are based on available information, and potential franchisees should always verify the most current requirements directly with Cruise Planners.

How much does a Cruise Planners franchise owner make?

Calculating the salary of a Cruise Planners franchise owner involves analyzing gross sales to determine total revenue, assessing operational efficiency to understand profit margins, and accounting for franchisor fees and additional expenses such as rent, utilities, and payroll. Effective management of these factors can significantly impact the profitability and financial success of a Cruise Planners franchise owner. This comprehensive financial analysis helps estimate net profits, from which the owner’s salary can be derived. A clear understanding of these factors ensures accurate salary projections and financial planning for sustainable business operations.

Cruise Planners Revenue & Gross Sales

While specific revenue figures for Cruise Planners franchises are not publicly disclosed, the franchise is well-regarded for its potential financial performance, driven by the growing demand for personalized travel services. Generally, travel franchises like Cruise Planners can achieve impressive sales figures when franchisees leverage the brand’s reputation and extensive network of travel partners. By focusing on customer service excellence and tapping into the expanding market for customized travel experiences, franchise owners have the potential to generate significant revenue and achieve attractive returns on their investment.

However, potential franchisees should note that the gross sales are highly variable and are more dependent on the franchisee owner than the brand itself.

Which key factors impact the average revenue performance of Cruise Planners franchisees?

The performance of U.S. franchisee gross sales for franchises like Cruise Planners can likely be attributed to several key factors. Firstly, the increasing demand for personalized and curated travel experiences has driven more customers to seek the expertise of travel advisors, boosting sales. Additionally, Cruise Planners’ strong partnerships with major travel suppliers provide franchisees with access to exclusive deals and competitive pricing, enhancing their appeal to customers. The robust training and support system also plays a crucial role, equipping franchisees with the tools and knowledge to effectively market their services and build strong client relationships. Lastly, the continued investment in technology by Cruise Planners has enabled franchisees to operate more efficiently and reach a broader audience, further contributing to revenue growth.

Cruise Planners Franchise Operational Costs

If you were to open a Cruise Planners franchise, there are several key ongoing operational costs to consider:

  • Technology and CRM Costs Maintaining the technology platforms and customer relationship management (CRM) systems provided by Cruise Planners is crucial, and there may be ongoing costs associated with these tools.
  • Travel and Networking Expenses To grow your business, you might need to attend industry conferences, trade shows, or networking events, which can incur travel and accommodation costs.
  • Insurance As a business owner, you’ll need to maintain various types of insurance, including liability insurance and potentially errors and omissions (E&O) insurance, especially in the travel industry.
  • Continuing Education and Training While initial training is included in the franchise fee, staying updated with industry trends and continuing education may involve additional costs over time.
  • Office Supplies and Miscellaneous Expenses Even though Cruise Planners is a home-based business, you’ll still need to budget for office supplies, internet, phone service, and other miscellaneous business expenses.

These ongoing costs are essential to maintaining and growing your Cruise Planners franchise, and planning for them will help ensure your business’s financial stability and success.

Cruise Planners Franchise Fees

When considering the ongoing operational costs of a Cruise Planners franchise, it’s important to be aware of several key fees and expenses that will affect your budget. Here’s a breakdown:

  • Royalty Fee 1.5% – 3% of Gross Commissionable Fares, depending on the commission rates paid by travel suppliers. This fee is typically deducted from the commissions you receive, and there may be opportunities to reduce it through sales incentive programs.
  • Annual Maintenance Fee Ranges from $0 to $2,000 per year, varying based on your experience level, Departed Commissionable Revenue, and the number of years you have been a franchisee. This fee is due annually on the anniversary of your franchise agreement.
  • Annual E&O Insurance Fee $180 annually per person, covering you, any co-owner, and each associate. The first year’s fee for one person is included in the Initial Franchise Fee.
  • Administrative Service Fee $70 per month, due monthly. This fee covers continuing support and access to various franchise resources.

There might be additional fees associated with specific services or support that can arise over time, so it’s essential to review your franchise agreement carefully to understand all potential costs.

Cruise Planners Franchise Earnings

While specific earnings data for Cruise Planners franchises is not publicly available, we can provide an informed overview based on industry standards and the unique characteristics of this travel franchise. Cruise Planners, with its extensive network of travel partners and strong brand reputation, has the potential to generate significant revenue in the travel industry. Factors such as marketing efforts, client relationships, and the ability to capitalize on travel trends play crucial roles in determining a franchisee’s financial performance.

Industry benchmarks for travel franchises suggest that earnings can vary, with successful franchisees leveraging the brand’s tools and support to achieve substantial commissions and repeat business. The relatively low initial investment and ongoing costs, such as royalty and marketing fees, should be considered when projecting potential earnings. Franchisees who effectively utilize Cruise Planners’ comprehensive training and support system are typically better positioned to achieve profitability.

Prospective franchisees should conduct thorough market research and consider variables such as local travel demand, target demographics, and competition. By leveraging Cruise Planners’ strong vendor relationships and adhering to best practices, a Cruise Planners franchise can become a profitable venture, aligning with the earnings potential observed in successful travel franchises. Consulting with current franchisees and financial advisors can provide valuable insights into realistic earnings expectations.

How to Open a Cruise Planners Franchise

Becoming a Cruise Planners franchisee involves a series of well-defined steps, beginning with your initial inquiry and culminating in the start of your travel business operations. Here’s an overview of the process:

  1. Initial Inquiry You or your franchise specialist submits an initial inquiry basic information about your interest and background. You should also conduct thorough research on the franchise, including seeing all of the information available on the Vetted Biz franchise intelligence platform, including access to the most recent Franchise Disclosure Document (FDD).
  2. Application If your initial inquiry is accepted, you’ll be invited to complete a more detailed application. This application will ask for comprehensive information about your personal and professional background, financial status, and reasons for wanting to become a franchisee.
  3. Discovery Process Upon review of your application, you’ll be invited to participate in a discovery process, which includes franchise overview calls, webinars, and presentations. These sessions provide in-depth information about the Cruise Planners business model and the travel industry, allowing you to ask questions and assess the opportunity.
  4. Financial Review Cruise Planners will conduct a thorough financial review to ensure you meet the required capital, liquid assets, and net worth criteria. This step ensures that you are financially prepared to invest in and operate a franchise.
  5. Meet the Team Next, you’ll attend a Discovery Day, where you’ll meet the Cruise Planners team either virtually or in person. This event provides a closer look at the support system, company culture, and what to expect as a franchisee, allowing you to ask any remaining questions.
  6. Final Decision After Discovery Day, if you decide to move forward, you’ll sign the franchise agreement, officially becoming a Cruise Planners franchisee. This step marks your formal commitment to the franchise.
  7. Initial Training Once the franchise agreement is signed, you’ll participate in the six-day Star University training program. This comprehensive training covers everything from booking systems and marketing strategies to sales techniques and customer service.
  8. Business Setup Following your training, you’ll set up your business, including technology tools, CRM systems, your business website, and marketing materials. This step ensures you’re ready to start operating efficiently from day one.
  9. Grand Opening With your business set up and initial marketing in place, you’ll proceed to the grand opening of your Cruise Planners franchise. This is when you officially start operations, begin serving clients, and work towards building a successful travel business.

Pros & Cons

Pros

Low Initial Investment: Cruise Planners offers a relatively low-cost entry into the travel industry, making it accessible for many potential franchisees.

Home-Based Business Model: As a home-based franchise, you have the flexibility to work from anywhere, which can significantly reduce overhead costs and provide work-life balance.

Strong Vendor Relationships: The franchise has established strong relationships with top travel suppliers, giving you access to exclusive deals and higher commissions, which can enhance your competitive edge.

Diverse Product Offerings: Beyond cruises, Cruise Planners offers a wide range of travel services, including land tours and all-inclusive resorts, allowing you to cater to a broad clientele.

Established Brand Reputation: Cruise Planners is a well-known and respected brand in the travel industry, which can help attract clients and build trust quickly.

Cons

Commission-Based Earnings: Your income is largely commission-based, which means earnings can be variable and depend on your ability to secure bookings and build a client base.

Competitive Industry: The travel industry is highly competitive, and with the increasing use of online booking platforms, you’ll need to effectively market your personalized services to stand out.

Dependence on Travel Trends: The business is heavily influenced by travel trends and external factors like economic conditions and global events, which can affect demand for travel services.

Learning Curve: If you’re new to the travel industry, there may be a steep learning curve as you get up to speed with the systems, products, and customer expectations.

FAQs

Who owns Cruise Planners?

  • Cruise Planners is privately owned by Michelle Fee, who is also the founder of the franchise. She launched Cruise Planners in 1994 with a vision to empower individuals to start their own travel agencies from home. Under her leadership, the franchise has grown into one of the largest and most successful home-based travel agency networks in the United States.
  • Yes, Cruise Planners is a franchise. It operates as a home-based travel agency network, offering individuals the opportunity to own and operate their own travel business under the Cruise Planners brand. Franchisees benefit from extensive training, marketing support, and access to a wide range of travel products and services.
  • Cruise Planners' biggest competitor is likely Travel Leaders, another large network of home-based travel agencies. Alternatives to Cruise Planners include other travel franchises like Dream Vacations, Expedia CruiseShipCenters, and Avoya Travel. These franchises also offer home-based business models with various levels of support and product offerings.
  • Cruise Planners can be a good investment for individuals who are passionate about travel and have strong sales and customer service skills. The franchise offers a low-cost entry, comprehensive training, and the flexibility of working from home. However, success depends on your ability to build a client base and navigate the competitive travel industry. Prospective franchisees should consider their personal strengths and conduct thorough research before investing.
  • As of 2024, Cruise Planners has 2,797 locations in the U.S., of which 2,796 are franchised locations.
  • The most recent calculated 3-year failure rate of Cruise Planners was 35% in the U.S. This is quite a high number and is likely inflated due to the low barrier to entry.
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